I. Risk Controldon't
Q1: whatisAmazonRisk Control?
A: AmazonRisk ControlisAmazon'sRisk Controlsystem:
- Definition: Amazon throughcalculateandManual Review, don'tandprocessViolationlineforsystem
- : protectplatform, consumer, Brand
- scope: Account Security, productCompliance, Intellectual Property, fakereviewetc.
- cause: negativePlatform Rules, abnormallinefor, customer complaintetc.
Related Terms: Risk Control Triggered
- Definition: Amazon throughcalculateandManual Review, don'tandprocessViolationlineforsystem
- : protectplatform, consumer, Brand
- scope: Account Security, productCompliance, Intellectual Property, fakereviewetc.
- cause: negativePlatform Rules, abnormallinefor, customer complaintetc.
Related Terms: Risk Control Triggered
Q2: Account Associationcausehaswhichsome?
A: Account Associationcommoncause:
1. network environment: usesameIPaddressornetwork
2. device: usesamecomputer, phoneor
3. browser: usesamebrowserorbrowser fingerprint
4. Registrationinformation: usesamename, email, phone, address
5. Payment Account: usesamePayment Accountorbank
6. productinformation: salessameorsimilarproduct
7. image: usesameProduct Images
Recommendations: eachAccountusecompletelyindependentenvironment
Related Terms: Account Associated
1. network environment: usesameIPaddressornetwork
2. device: usesamecomputer, phoneor
3. browser: usesamebrowserorbrowser fingerprint
4. Registrationinformation: usesamename, email, phone, address
5. Payment Account: usesamePayment Accountorbank
6. productinformation: salessameorsimilarproduct
7. image: usesameProduct Images
Recommendations: eachAccountusecompletelyindependentenvironment
Related Terms: Account Associated
II. Appeal Process
Q3: Account BannedafterifAppeal?
A: AccountAppealSteps:
1. Analyze Causes: Warningitem, analysisAccount Bannedrootthiscause
2. : related, proveissuealreadyresolve
3. POA:
- Root Cause: Detailed DescriptionRoot Cause
- Corrective Actions: descriptionalreadymeasure
- Preventive Actions: descriptionwilltoifpreventsimilarissue
4. submitAppeal: atSeller CentralsubmitPOA
5. etc.review: Amazon typicallyat3-5business dayswithinreview
6. supplementmaterial: ifneed, timelysupplementrelatedmaterial
Recommendations: Appealwant, detailed, hassay
Related Terms: POA
1. Analyze Causes: Warningitem, analysisAccount Bannedrootthiscause
2. : related, proveissuealreadyresolve
3. POA:
- Root Cause: Detailed DescriptionRoot Cause
- Corrective Actions: descriptionalreadymeasure
- Preventive Actions: descriptionwilltoifpreventsimilarissue
4. submitAppeal: atSeller CentralsubmitPOA
5. etc.review: Amazon typicallyat3-5business dayswithinreview
6. supplementmaterial: ifneed, timelysupplementrelatedmaterial
Recommendations: Appealwant, detailed, hassay
Related Terms: POA