nounDefinition
Account SuspendedisAmazon SellerinIndustry Slang, AccountbyAmazon freezesorpermanentstopuse, nocontinuesales.Account BannedisAmazonsellersmostCriticallossone of.
Account Bannedcommoncause
lead toAccount Bannedmaincause:
1. Account Association: andotherViolationAccount Association
2. negativePlatform Rules:
- Selling counterfeit products
- infringementIntellectual Property(Trademark, Patents, copyright)
- Review manipulation(brushing, fake reviews)
- Malicious competition(hijacking, malicious complaints)
- price manipulation
3. Performance Metricsnotreach:
- ODR(Order Defect Rate)exceed1%
- Late Shipment Rateexceed4%
- Cancellation Rateexceed2.5%
4. notthroughreview:
- Failed Second Review/KYC review
- Identity Verificationfailure
5. othercause:
- Tax issues(VATnot registered)
- Product safety issues(FDA Certificationetc.)
1. Account Association: andotherViolationAccount Association
2. negativePlatform Rules:
- Selling counterfeit products
- infringementIntellectual Property(Trademark, Patents, copyright)
- Review manipulation(brushing, fake reviews)
- Malicious competition(hijacking, malicious complaints)
- price manipulation
3. Performance Metricsnotreach:
- ODR(Order Defect Rate)exceed1%
- Late Shipment Rateexceed4%
- Cancellation Rateexceed2.5%
4. notthroughreview:
- Failed Second Review/KYC review
- Identity Verificationfailure
5. othercause:
- Tax issues(VATnot registered)
- Product safety issues(FDA Certificationetc.)
Account Bannedafter
Account BannedCriticalafter:
1. nosales: nocontinueaton Amazonsalesproduct
2. Frozen Funds: Accountinfundmaybyfreeze90days or more
3. Inventory Loss: in Amazon warehouseinventorymayno
4. Brandloss: Brandmaybybelowrack
5. noAppeal: certainViolationlinefornoAppeal
1. nosales: nocontinueaton Amazonsalesproduct
2. Frozen Funds: Accountinfundmaybyfreeze90days or more
3. Inventory Loss: in Amazon warehouseinventorymayno
4. Brandloss: Brandmaybybelowrack
5. noAppeal: certainViolationlinefornoAppeal
Exampleanalysis
Example: Intellectual PropertyInfringementlead toAccount Ban
a certainsellerssalesonephone case, usenameBrandLogo:
Violationlinefor:
- atProduct ImagesandListingused inNikeBrandSwoosh Logo
- No Brand authorization obtained
Handling Process:
1. BrandsidecomplainttoAmazon
2. AmazonbelowrackproductandsendWarningitem
3. sellersnottimelyprocess, continuesalesInfringementproduct
4. Amazonsecondtimestocomplaintafter, directlybanAccount
after:
- Accountbypermanentban
- $30,000funds frozen
- in Amazon warehousevalue$20,000inventoryno
- Company entity blacklisted
Lessons:
Intellectual PropertyInfringementisAmazon zero-toleranceViolationlinefor, sellersmustensureproductnotinfringementanyBrandIntellectual Property.toWarningaftershouldimmediatelybelowrackproductandcooperateinvestigate.
a certainsellerssalesonephone case, usenameBrandLogo:
Violationlinefor:
- atProduct ImagesandListingused inNikeBrandSwoosh Logo
- No Brand authorization obtained
Handling Process:
1. BrandsidecomplainttoAmazon
2. AmazonbelowrackproductandsendWarningitem
3. sellersnottimelyprocess, continuesalesInfringementproduct
4. Amazonsecondtimestocomplaintafter, directlybanAccount
after:
- Accountbypermanentban
- $30,000funds frozen
- in Amazon warehousevalue$20,000inventoryno
- Company entity blacklisted
Lessons:
Intellectual PropertyInfringementisAmazon zero-toleranceViolationlinefor, sellersmustensureproductnotinfringementanyBrandIntellectual Property.toWarningaftershouldimmediatelybelowrackproductandcooperateinvestigate.
Operation Tips
Account Bannedafter, firstfirstneedAmazon'sWarningitem, understandspecificcause.ifiscanAppealissue, needatregulationtimespacewithinsubmitPOA(Plan of Action), Detailed DescriptionRoot Cause, SolutionsandPreventive Measures.